Is no AC an emergency?
Losing air conditioning is usually a comfort problem rather than an emergency, but it becomes genuinely urgent when there are infants, elderly or unwell people in the house, when indoor temperatures climb past about 30°C, or during a humidity spell where the air isn't cooling overnight. Heat illness builds gradually, which is exactly what makes it easy to underestimate.
Need someone now?
24/7 emergency service · Fredericton and southern New Brunswick
What you can safely check
- Check indoor temperature and humidity
- Above 30°C indoors, or high humidity that doesn't drop overnight, raises the risk considerably.
- Who's at home?
- Infants, people over 65, pregnant women, anyone with heart or breathing conditions, and anyone on medication that affects temperature regulation — all at higher risk.
- Cool the house passively
- Close blinds on the sunny side, run bathroom and kitchen exhaust fans, open up overnight when it's cooler outside than in.
- Watch for heat illness
- Dizziness, nausea, confusion, or stopping sweating are reasons to seek medical help, not to wait for a technician.
What’s probably going on
- Call now
- Vulnerable people at home, indoors above 30°C, or a multi-day heat warning.
- Next business day is fine
- Healthy adults, temperatures in the mid-twenties, and nights cool enough to air the house out.
Stop here and call
If anyone shows confusion, stops sweating, or has a very high temperature, that's a medical emergency — call 911 rather than an HVAC company.
What we do about it
We prioritise cooling calls where there's a health risk. Tell us who's in the house when you ring (506) 472-9954 and we'll place you accordingly.
Still stuck?
Tell us what the system is doing and we’ll tell you what it takes to fix — free quotes, no obligation, and a straight answer about whether it’s worth repairing.