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BG Energy — Heating · Electrical · Cooling
Don't leave it long

Why is my AC not cooling?

An air conditioner that runs but doesn't cool is most often suffering from restricted airflow — a clogged filter or a frozen indoor coil — or has lost refrigerant through a leak. If the outdoor unit hums but the fan doesn't spin, that's usually a failed capacitor, which is a quick repair but not a safe one to attempt yourself.

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24/7 emergency service · Fredericton and southern New Brunswick

What you can safely check

Filter
The single most common cause. A blocked filter starves the coil and can freeze it solid.
Look for ice
Ice on the refrigerant lines or indoor coil means shut the system off and switch the fan to ON to thaw it. Running a frozen system damages the compressor.
Outdoor unit
Clear grass clippings, leaves and debris from the fins, and keep two feet of space around it.
Vents and returns
Closed or furniture-blocked vents starve the system and cause uneven cooling.

What’s probably going on

Low refrigerant from a leak
Refrigerant isn't consumed — if it's low, it leaked. Topping up without finding the leak means paying twice.
Failed capacitor
A humming outdoor unit with a still fan is the classic sign. Capacitors hold a charge even with power off.
Dirty condenser coil
The outdoor coil sheds heat. Caked in cottonwood or dust, it can't, and capacity falls off.
Failing compressor
The expensive one. Often preceded by months of weak cooling that went unaddressed.

Stop here and call

Don't open the outdoor disconnect or the electrical panel on the unit. Capacitors store a dangerous charge long after the power is off.

What we do about it

We measure superheat and subcooling to tell an airflow problem from a refrigerant one, leak-search rather than just top up, and test the electricals under load.

Still stuck?

Tell us what the system is doing and we’ll tell you what it takes to fix — free quotes, no obligation, and a straight answer about whether it’s worth repairing.

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