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BG Energy — Heating · Electrical · Cooling
Don't leave it long

Why is there water leaking from my furnace?

A high-efficiency furnace produces condensate as a normal by-product, so water around it almost always means that drainage has failed — a blocked drain line, a cracked trap, or a failed condensate pump. Left alone it will usually trip a safety switch and shut the furnace off, which is the system protecting your floor.

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24/7 emergency service · Fredericton and southern New Brunswick

What you can safely check

Shut it off at the thermostat
Stop making more condensate while the drainage is blocked.
Mop up and find the source
Dry the area and watch where the water actually appears — the drain, the pump, or the cabinet itself.
Look at the condensate pump
If there's a small pump, check it has power and isn't full to the brim and silent.
Protect the area
Move anything on the floor that water would ruin, and towel around the base.

What’s probably going on

Blocked condensate drain
Algae and sludge build in the line over seasons and eventually stop it entirely.
Cracked or dry trap
The trap keeps flue gases out of the drain. Cracked, it leaks water and compromises that seal.
Failed condensate pump
When the furnace sits below the drain, a pump moves the water. When it fails, the pan overflows.
Humidifier
Where one is fitted to the ductwork, it's a frequent and often overlooked source.

Stop here and call

If water is anywhere near the electrical side of the furnace, shut the breaker off and call. Water and the control board are a bad combination.

What we do about it

We clear and flush the drain line, replace the trap if it's cracked, test the pump and the float switch, and check the humidifier where there is one.

Still stuck?

Tell us what the system is doing and we’ll tell you what it takes to fix — free quotes, no obligation, and a straight answer about whether it’s worth repairing.

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